Longevity
70/100
Confidence: Medium
Coverage 85%
Version 3.2.0
Details that would improve the score (5)
- Published support end year
- Published support end date
- Repairability index with scale and scheme
- Parts currently available
- Replaceable battery
Smartphones · Samsung
Samsung Galaxy S24
This record covers Samsung Galaxy S24. Screen diagonal: 6.2 inches. Typical battery capacity: 4000 mAh.
Your situation
Decision context · GB · GBP
Our scores
Declared resilience
7.60/10
Provisional
Coverage 100 %
Version declared-resilience/4.3.0
Publishers : europa.eu
Published declarations: this score does not predict service life.
Score methodologyEditorial repairability
6.95/10*
Partial score: missing criteria: Availability of a compatible genuine part
Provisional
Coverage 80 %
Version repairability/4.3.0
Publishers : europa.eu
Editorial score separate from the regulatory index and the longevity score.
Score methodologyCustomer feedback
8.50/10
Provisional
Coverage 100 %
Version customer-feedback/4.2.0
Publishers : boulanger.com
boulanger.com · 37 reviews
Customer satisfaction, not a durability test.
Score methodologyWhat we know
Translated from French
Original text : le 1er téléphone que j'ai reçu était défectueuxCheck your repair quote
Enter the repair quote you received to compare it with the maximum repair price recommended for this device.
The threshold cannot be calculated yet because no sufficiently recent market price is available for this market.
Support and repairability
- Support commitment
- offering seven generations of OS upgrades and seven years of security updates
- Repairability score
- 3.23 · scheme not specified
- Battery replacement
- Battery not user-replaceable (EPREL declaration).
Strengths and things to know
Reported strengths
- a Gorilla Glass Victus 2 glass cover protects the screen from scratches and (minor) bumps
- The build quality is flawless
- the Samsung Galaxy S24 meets the IP68 water-resistance standard
Good to know
- Slow charging and no charger included
Prices
Local offers
No verified offer is published for this market.
Key facts
Support
- Announced support period
- 5 years europa.eu · Oct 15, 2026
- Support commitment
- offering seven generations of OS upgrades and seven years of security updates samsungmobilepress.com · Oct 15, 2026
- Last documented patch
- 2026-09-05 samsungmobile.com · Oct 15, 2026samsungmobile.com · Oct 18, 2026samsungmobile.com · Oct 16, 2026samsungmobile.com · Oct 19, 2026samsungmobile.com · Oct 19, 2026samsungmobile.com · Oct 14, 2026
- OS at launch
- Android 14 samsungmobilepress.com · Oct 15, 2026
- Manufacturer interface
- One UI 6.1 samsungmobilepress.com · Oct 15, 2026
- Promised OS upgrades
- 7 news.samsung.com · Oct 19, 2026
- Support status
- security updates only security.samsungmobile.com · Oct 19, 2026security.samsungmobile.com · Oct 19, 2026
Repairability
- Battery replacement
- Battery not user-replaceable (EPREL declaration).europa.eu · Oct 15, 2026
Translated from French
Original text : Batterie non remplaçable par l’utilisateur (déclaration EPREL). - Disassembly depth score
- 2.9 europa.eu · Oct 15, 2026
- Repair eligibility
- Eligibility is tested and will be confirmed to you at the point of sale by our technicians at the time of the repair appointment.wefix.net · Oct 14, 2026
Translated from French
Original text : L’éligibilité est testée et vous sera confirmée en point de vente par nos techniciens au moment du rendez-vous réparation. - EU repairability class
- C europa.eu · Oct 15, 2026
- Fasteners score
- 3.1 europa.eu · Oct 15, 2026
- Repair manual
- https://www.samsung.com/ europa.eu · Oct 15, 2026
- Repairability index
- 3.23 · scheme not specified europa.eu · Oct 15, 2026
Durability
- Declared drop resistance
- 270 europa.eu · Oct 15, 2026
- Editorial justifications
- The build quality is flawless · the Samsung Galaxy S24 meets the IP68 water-resistance standardleclaireur.fnac.com · Oct 15, 2026leclaireur.fnac.com · Oct 15, 2026
Translated from French
Original text : La qualité de fabrication est parfaite · le Samsung Galaxy S24 répond à la norme d’étanchéité IP68 - Isolated report
- the first phone I received was defectiveleclaireur.fnac.com · Oct 15, 2026
Translated from French
Original text : le 1er téléphone que j'ai reçu était défectueux - Limitations
- Slow charging and no charger included01net.com · Oct 14, 2026
Translated from French
Original text : Charge lente et chargeur non fourni - Protection
- Corning Gorilla Glass Victus 2 01net.com · Oct 14, 2026
- Number of reviews
- 37 boulanger.com · Oct 14, 2026
- Review platforms
- Fnac customer ratingsleclaireur.fnac.com · Oct 15, 2026
Translated from French
Original text : La note des clients Fnac - Review scale
- Rated 2 stars out of 5leclaireur.fnac.com · Oct 15, 2026
Translated from French
Original text : Noté 2 étoiles sur 5
Show all specifications
- Review score
- 4.4 boulanger.com
- Risks
- the first phone I received was defectiveleclaireur.fnac.com
Translated from French
Original text : le 1er téléphone que j'ai reçu était défectueux - Strengths
- a Gorilla Glass Victus 2 glass cover protects the screen from scratches and (minor) bumps · The build quality is flawless · the Samsung Galaxy S24 meets the IP68 water-resistance standardleclaireur.fnac.comleclaireur.fnac.comleclaireur.fnac.com
Translated from French
Original text : une vitre en verre Gorilla Glass Victus 2 se charge de protéger l’écran des rayures et des (petits) chocs · La qualité de fabrication est parfaite · le Samsung Galaxy S24 répond à la norme d’étanchéité IP68 - Suitable usage profiles
- fans of compact but complete and very powerful phonesleclaireur.fnac.com
Translated from French
Original text : amateurs de téléphones compacts, mais complets et très puissants - Unconfirmed signal
- the first phone I received was defectiveleclaireur.fnac.com
Translated from French
Original text : le 1er téléphone que j'ai reçu était défectueux - Usage limitation
- Not advised for beach or pool use. samsungmobilepress.com
Specifications
- Announcement date
- 2024-01-17 samsungmobilepress.com · Oct 15, 2026
- Audio
- two speakersleclaireur.fnac.com · Oct 15, 2026
Translated from French
Original text : deux haut-parleurs - Battery capacity
- 4000 mAh leclaireur.fnac.com · Oct 15, 202601net.com · Oct 14, 2026
- Charge cycles
- 2000 cycles europa.eu · Oct 15, 2026
- Bluetooth
- Bluetooth 5.3 01net.com · Oct 14, 2026leclaireur.fnac.com · Oct 15, 2026
- Brand
- Samsung boulanger.com · Oct 16, 2026boulanger.com · Oct 14, 2026
- Front camera
- 12-megapixel sensorleclaireur.fnac.com · Oct 15, 2026
Translated from French
Original text : capteur de 12 mégapixels - Main camera
- 50 Mpx 01net.com · Oct 14, 2026
Show all specifications
- Optical image stabilisation
- yes samsungmobilepress.com
- Telephoto camera
- a x3 telephoto lens with a 10 MP sensorleclaireur.fnac.com
Translated from French
Original text : un téléobjectif x3 doté d’un capteur de 10 mégapixels - Ultra-wide camera
- ultra-wide lens of 12 megapixelsleclaireur.fnac.com
Translated from French
Original text : un ultra grand-angle de 12 mégapixels - Mobile connectivity
- compatible with all the latest 5G developmentsleclaireur.fnac.com
Translated from French
Original text : compatible avec toutes les dernières évolutions de la 5G - CPU
- Samsung Exynos 2400 01net.com
- Brightness
- 2600 leclaireur.fnac.com
- Screen size
- 6.2 inches lab.fnac.com
- Refresh rate
- 120 leclaireur.fnac.com01net.com
- Resolution
- 1 080×2 340 pixels leclaireur.fnac.com
- Display technology
- AMOLED 01net.com
- eSIM
- yes samsung.com
- Fingerprint sensor
- fingerprint readerleclaireur.fnac.com
Translated from French
Original text : lecteur d’empreinte digitale - 5G
- yes samsungmobilepress.com
- GPU
- AMD Xclipse 940 01net.com
- Manufacturer reference
- SM-S921B samsungmobile.comsamsungmobile.comsamsungmobile.comsamsungmobile.comsamsungmobile.comsamsungmobile.com
- Weight
- 167 lab.fnac.com
- Measurement protocols
- The Labo protocol · according to the Lab's measurementsleclaireur.fnac.comleclaireur.fnac.com
Translated from French
Original text : Le protocole du Labo · selon les mesures du Labo - Model
- Samsung Galaxy S24 boulanger.comboulanger.comboulanger.comboulanger.com
- NFC
- yes samsung.com
- RAM
- 8 GB boulanger.com
- RAM options
- 8 GB 01net.comleclaireur.fnac.com
- Release year
- 2024 01net.comleclaireur.fnac.com
- SIM
- two nano-SIMsleclaireur.fnac.com
Translated from French
Original text : deux nanoSIM - Processor
- the Exynos 2400leclaireur.fnac.com
Translated from French
Original text : l’Exynos 2400 - Storage
- 128 GB boulanger.com
- Storage options
- 256 GB leclaireur.fnac.com
- USB
- USB-C europa.eu
- Variant
- Storage capacity 128 GB, non-expandableboulanger.com
Translated from French
Original text : Capacité de stockage 128 Go, non extensible - Wi-Fi
- wifi 6e leclaireur.fnac.com
- Wireless charging
- 15 leclaireur.fnac.com
Not disclosed · 22
- Acknowledged defect
- not disclosed
- Assessment method
- not disclosed
- Available parts
- not disclosed
- Parts pairing restrictions
- not disclosed
- Spare parts availability
- not disclosed
- Repair programme
- not disclosed
- Repair limitations
- not disclosed
- Index scale
- not disclosed
- Index scheme
- not disclosed
- Battery energy
- not disclosed
- Declared battery life
- not disclosed
- Height
- not disclosed
- Supported frequency bands
- not disclosed
- Thickness
- not disclosed
- VoLTE
- not disclosed
- Width
- not disclosed
- Current official OS
- not disclosed
- OS upgrades delivered
- not disclosed
- Published end-of-support year
- not disclosed
- Patch scope
- not disclosed
- Support variant
- not disclosed
- Update release date
- not disclosed
Summary
This record covers Samsung Galaxy S24. Screen diagonal: 6.2 inches. Typical battery capacity: 4000 mAh.
Durability and repair
Ingress protection code: IP68. Declared defect-free drops: 270 drops. EU repairability class: C. Repair guide: https://www.samsung.com/.
Software support
Launch operating system: Android 14. Announced support duration: 5 years. Documented support status: security updates only. Last documented patch: 09/05/2026.
Sources and confidence
Source: EPREL (European Commission), accessed on . This attribution does not constitute an endorsement.
- europa.euOct 15, 2026
270
Open source - leclaireur.fnac.comOct 15, 2026
La qualité de fabrication est parfaite
Open source - 01net.comOct 14, 2026
Charge lente et chargeur non fourni
Open source - boulanger.comOct 14, 2026
37
Open source - samsungmobilepress.comOct 15, 2026
Not advised for beach or pool use.
Open source - wefix.netOct 14, 2026
L’éligibilité est testée et vous sera confirmée en point de vente par nos techniciens au moment du rendez-vous réparation.
Open source - boulanger.comOct 16, 2026
SAMSUNG
Open source - lab.fnac.comOct 15, 2026
6.2"
Open source - samsung.comOct 19, 2026
SIM 1 + eSIM
Open source - samsungmobile.comOct 15, 2026
SM-S921B
Open source - samsungmobile.comOct 16, 2026
SM-S921B
Open source - samsungmobile.comOct 19, 2026
SM-S921B
Open source - samsungmobile.comOct 18, 2026
SM-S921B
Open source - samsungmobile.comOct 19, 2026
SM-S921B
Open source - samsungmobile.comOct 14, 2026
SM-S921B
Open source - news.samsung.comOct 19, 2026
7 générations de mises à jour de l’OS
Open source - security.samsungmobile.comOct 19, 2026
Current Models for Monthly Security Updates
Open source
- Reference date
- 2026-11-06
- Published revision
- 1511
- Evidence coverage
- 85%
- Sources shown
- 17
Commercial offers stay separate from the score and verdict.